When a popular storage size is sold out, many facilities simply tell the customer nothing is available. That usually means the prospect leaves, checks a competitor, […]
Extended access hours are a major convenience for self-storage customers, but visiting a facility late at night can feel very different from stopping by during the […]
Online rentals make it possible for customers to secure a storage unit without ever speaking with an employee. That convenience is valuable, but it also creates […]
Climate-controlled storage usually costs more than a standard unit, but many customers do not fully understand what they are paying for. A “Climate Report Card” could […]