Most self storage businesses focus on acquiring new customers, but long-term growth also depends on keeping existing ones. Instead of viewing move-outs as the end of […]
Most self-storage customers receive very little communication after move-in beyond billing reminders. Over time, they may forget what is inside their unit, outgrow the space, or […]
A rented storage unit may be occupied, but that does not necessarily mean the customer is using the space efficiently. Some units are packed wall to […]