Most self-storage rentals are matched by size, price, and climate control. But those factors do not tell the whole story. For some customers, the easiest unit […]
Online rentals make it possible for customers to secure a storage unit without ever speaking with an employee. That convenience is valuable, but it also creates […]
When a customer rents a storage unit, both the renter and facility are focused on getting the move started. But documenting the condition of the unit […]
Most self-storage operators know when the property feels busy, but they may not know exactly where customers are experiencing the most friction. Certain entrances, elevators, hallways, […]