Claims are one of the biggest pain points for both movers and customers. But with better processes and smarter tools, companies are finding ways to lower […]
Pre-move surveys are becoming one of the most important steps in the moving process. Whether done in person, over video, or through photo-based apps, accurate surveys […]
Clear communication is becoming one of the strongest competitive advantages in the moving industry. Customers expect updates, transparency, and fast responses—and movers who deliver are earning […]
Move day is where everything comes together—and strong coordination is what separates a smooth experience from a stressful one. From crew arrival times to loading order […]