Some of the most powerful strategies for growing a moving company come from looking beyond the industry. Hospitality, tech support, home services, and retail offer valuable lessons in customer experience, branding, and operational efficiency. For example, hospitality teaches the value of personalized service—knowing your client’s preferences, following up with a thank-you message, and making them feel seen. Tech support models show how 24/7 help, knowledge bases, and chatbot assistance can streamline client communication.

Home service companies often excel at bundling offerings and providing flexible scheduling, while retail companies lead in loyalty programs, referral incentives, and e-commerce tools. Borrowing these ideas and adapting them to moving—whether through digital booking, branded packaging, or mobile apps—can help companies stand out. Moving may be physical labor, but the way it’s delivered can (and should) feel like a refined, modern service experience.