What a Customer Looks For When Choosing a Moving Company

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What a Customer Looks For When Choosing a Moving Company

  1. Reputation and Experience – The biggest thing to remember is that reviews and testimonials are the biggest help to bringing in new customers. 
  2. Licensing and Insurance – Customers will be looking for a completely insured moving company, and some will come in and “inspect” your company. 
  3. Services Offered – If at any time a customer sees or thinks that you do not offer the service they are looking for, they will look elsewhere for another mover. 
  4. Transparent Pricing – If a company is stingy and untruthful with their prices, this will immediately lose any leads or prospective customers. 
  5. On-Site or Virtual Inspection – Along with pricing, this one seems obvious but necessary in the process of acquiring a new customer. An inspection is 99% of the time a must for any new customer, because it will answer a lot of their questions and pricing concerns. 

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