The key to efficiency and customer satisfaction as a moving company is to make the individuals in the company as efficient as possible. Per OnCue.com, “Automate, Automate, Automate!” Automation, along with AI, can help employees become more efficient. Make sure all employees are properly trained and updated on their training on a consistent basis. However, this is not the only way. Keep the office space and trucks a positive environment for work. Show up to work with a positive attitude, and no matter how your employee’s days’ are going, they will know that you have their back.